Frequently Asked Questions (FAQ)

1. What types of candles do you offer?
We offer a wide range of high-quality candles designed to create a cozy and inviting atmosphere. You can explore our full collection on our website.

2. Are your candles made from natural ingredients?
Yes, we prioritize using premium materials to ensure clean burning and pleasant fragrances. For specific details about each product, please check the product descriptions on our site.

3. How long do your candles typically burn?
Burn times vary depending on the size and type of candle. Generally, our candles offer long-lasting burn times to provide hours of enjoyment.

4. How should I care for my candle?
To get the best performance, trim the wick to about 1/4 inch before each use and keep the candle away from drafts. Avoid burning candles for more than 4 hours at a time.

5. Do you ship internationally?
Currently, we ship within the United States. For any shipping questions, please contact our customer service team.

6. What is your return policy?
If you are not satisfied with your purchase, please contact us within 14 days of receipt to discuss returns or exchanges.

7. How can I contact Goosacr customer service?
You can reach us by phone at +1 (850) 681-5761 or email us at [email protected]. We’re happy to assist you!