Shipping Policy
At Goosacr, we strive to deliver your candles promptly and safely. Please review our shipping policies below to ensure a smooth purchasing experience.
1. Shipping Areas
- We currently ship to addresses within the United States only.
- International shipping is not available at this time.
2. Processing Time
- Orders are typically processed within 1-3 business days after payment confirmation.
- During peak seasons or promotional periods, processing times may be slightly longer.
3. Shipping Methods and Delivery Time
- We use reliable carriers such as USPS, UPS, or FedEx to deliver your orders.
- Standard shipping usually takes 3-7 business days depending on the destination.
- Expedited shipping options may be available at checkout for faster delivery.
4. Shipping Costs
- Shipping fees are calculated at checkout based on the weight, size, and destination of your order.
- Free shipping promotions may be offered from time to time; please check our website for details.
5. Order Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment.
6. Shipping Address Accuracy
- Please ensure your shipping address is accurate and complete to avoid delivery delays or lost packages.
- We are not responsible for orders shipped to incorrect or incomplete addresses provided by customers.
7. Lost or Damaged Shipments
We will work with the carrier to resolve the issue and assist you with a replacement or refund if necessary.
If your package is lost or arrives damaged, please contact us promptly at [email protected] or call +1 (850) 681-5761.